Backup, Storage and Resiliency Services

Actifio’s Multi-Cloud Copy Data Management software platform virtualizes copy data.

This allows full lifecycle management of virtual copies of data, in their native format. Through a rich set of APIs, Actifio’s software can integrate seamlessly into or with any IT Service Management tools, DevOps toolchain, or custom-built scripts and applications. With Actifio, organizations can rapidly access and use their enterprise data to drive insights and innovation. You need Business Resiliency and Disaster Recovery as a Service (DRaaS) as virtually every aspect of your business is vulnerable to disruption Some continuity issues could take your business offline for days, but even minutes of downtime can prove costly. And the risk to your business’ reputation is even greater. With so much at stake, you need a trusted business partner. Our proven business continuity and disaster recovery methods can help you maintain continuous business operations, manage costs, and improve overall resiliency.

What is a data driven enterprise? According to a 2018 study by Accenture Labs, Data Driven Enterprises are characterized by: faster decision making; more rapid conversion from strategy to action; better sharing and collaboration; and a better understanding of the competitive value of their data.


How do enterprises become data driven? To become a Data Driven Enterprise, organizations must move from a siloed approach to data management, to a global, secure, self-service data platform.


What does business resiliency mean to your business? The next business disruption is not a matter of if but when. IBM Business Continuity and Resiliency Services help you to anticipate and plan for the wide range of issues that can affect business continuity, so you can maintain business operations no matter the circumstances.

IBM Resiliency Disaster Recovery as a Service (DRaaS) :

IBM IT Services

IBM Disaster Recovery as a Service (DRaaS) provides continuous replication of critical applications, infrastructure, data and systems to the cloud to enable rapid recovery after an IT outage. DRaaS delivers an IBM fully managed service helping businesses to reduce costs and at the same time gaining IBM’s credible history of resiliency expertise. DRaaS provides end-to-end integrated services using private, public and/or hybrid cloud and supports heterogeneous environments, including Red Hat.

Continuity and Resiliency

IBM Disaster Recovery as a Service (DRaaS) provides fully managed services for recovery of business-critical systems, applications, data and business processes across on-premises, public cloud, hybrid cloud and multicloud environments. Powered by enterprise-class orchestration, replication and storage technologies as well as IBM’s cross-industry expertise, the service is designed to quickly and reliably recover IT infrastructure and business processes as per the Recovery Time Objective (RTO) and Recovery Point Objective (RPO) requirements of your business, and mitigate the risks and impact of outage.

Cloud Services

As a small and medium size business, you need to do more with less, and that’s what cloud is all about. It’s on-demand, always available, and requires almost no setup or capital expense. Cloud services expand as you need them and don’t cost an arm and a leg. With cloud technology, small and medium size businesses can compete with the big guys.

For Enterprises: IBM Cloud Services brings together unique capabilities to help modernize, manage and optimize mission-critical applications and infrastructure – enabling your business to be agile, data-driven and innovation-centered. Can provide hybrid, open and managed cloud services, securely and across multiple clouds.

Cloud Range

Cyber Range Simulation Training for SOC Analyst and incident response Training
Simulation training exercises proactively prepare your SOC Analysts and Incident Response teams using our custom cyber range. Additionally, our world-class instructors can manage your entire simulation training program either remotely or in your own training facilities- no matter where your SOC team members are in the world.

 IBM Cloud Pak for Security helps you uncover and respond to threats quickly across your hybrid, multi-cloud environment. Search for threats, orchestrate actions and automate your response to security incidents – without moving any of your data. Do all of this from a modern platform that can run in any environment, including on premises or on cloud.

Instructor-Led Virtual Cyber Range Simulation Training
Simulation training exercises can be led by our world-class instructors in our customers’ own training facilities or via remote access no matter where your SOC team members are in the world.

Cyber Security Services


Education and Training: an online suite of training topics built to increase employee awareness of cyber security threats and decrease the risk of security breaches

  • Training topics: Suite of nine modules
  • Per Topic: 12 -15 minutes time
  • Final Exam: 25 questions with a numeric score per user
  • At your own pace: Start & Stop
  • Modules: Infosec 101/Devices/Incident Reporting/Passowords/Social Engineering/Connectivity/Malicious Attacks/Insider Threat/Workplace Violence
  • 60% – Over half of small businesses are forced to close their doors within six months after a security breach
  • 90% – Up to 90% of breaches can be avoided with quarterly employee training on cyber security awareness


  •  An online phishing simulator that enables any organization to easily conduct phishing attacks
  •  Phishing email template library/50+
  •  Number of tests sent out/Unlimited
  •  4-Step workflow
  •  High Level Detailed Actions/Reporting
  • 78% – 3 in 4 people claim to know the risks of clicking unknown links in emails and yet still click on these links
  • 97% – The percent of consumers that cannot correctly identify phishing emails

Security Services

GTS offers a suite of security services via a set of subscription and consulting-based security solutions. These services are designed to solve our customer challenges covering a range of security threat vectors.

We can deliver comprehensive security solutions to solve complex security challenges. GTS along with our security partners can provide our customers with innovative and proven approaches to securing people and data.

These security solutions provide coverage for the core functions of security defined in the NIST Cybersecurity Framework: Identify, Protect, Detect, Respond and Recover. This format allows GTS to implement one or bundle these services to ensure a comprehensive security coverage.

Security Assessments

Security experts can thoroughly scan and analyze your entire infrastructure in search of all vulnerabilities, security gaps, and potential risks that can lead to devastating attacks. Results from these assessments help determine the appropriate solution, vendors, and products required to develop the ideal risk management plan.

Multi-Vendor Technical Support Services for Hardware and Software

IBM’s integrated hardware and software support services are designed to keep your multivendor systems running around-the-clock. IBM’s IT Support solutions are backed by trusted product expertise, a globally-enabled support infrastructure with thousands of highly trained support technicians. They are equipped with the artificial intelligence of Watson Agent Assist, using a problem resolution database developed from helping businesses spanning all industries transform for competitive advantage. Golden Technology Services and IBM strive to be your strategic technology partner and can help you change how you support your team.

IBM Cloud Open Source Support can simplify support for your OSS and help improve systems availability. The remotely delivered global offering provides a single source of support for some of the most commonly used OSS packages running in the cloud or on x86, IBM® Power® and IBM z Systems®. This support includes virtually unlimited assistance with everything ranging from diagnostic and installation questions to how-to and usage support.

In summary, IBM offers expert, single source support across your entire IT environment for virtually all of your IT equipment, as well as customized industry solutions for Banking, Retail, Healthcare and more. IBM’s integrated technology support model enables you to streamline your IT support spend, reducing operating costs by as much as 25% by infusing IBM people/processes/technology into your ecosystem.

Contact Golden Technology Services, Inc to learn how you can improve support for your multi-vendor hardware and open software.